Bill Shock Prevention

Guaranteed Protection Against Unexpected Roaming Charges

Overview

Roaming balance control and prevention of unexpected expenses are critical challenges for both subscribers and operators. Some subscribers avoid using roaming services due to fear of high charges, while others use services without monitoring costs, resulting in excessive bills and payment disputes.

The Data Usage Control and Bill Shock Prevention platform enables real-time monitoring and notification of roaming usage and expenses. Operators can define spending and usage thresholds based on predefined policies, which may be configured by either the operator or the subscriber.

Subscribers receive SMS notifications when approaching defined limits, and services can be automatically restricted once thresholds are reached.

Key Benefits
  • Subscriber-friendly roaming tariff notifications
  • Operator- or subscriber-defined usage limits
  • Usage control with daily or monthly counter resets
  • Service extension via SMS, USSD or web interface
  • Access restriction by destination, service or APN
  • Active (DPI-based) or passive (probe-based) operation
  • Detailed CDR/EDR generation per transaction