Virtual Office / MVPN

A core service within the FMC concept

Overview

Virtual Office is a full-featured software-based alternative to a PBX or call center for small and medium-sized enterprises. It supports services such as virtual contact centers, hotlines, universal personal numbers, Freephone, Premium Rate services, dispatch centers, and unified numbering for distributed organizations.

Each customer is assigned a virtual number, with calls routed based on customizable rules to any mobile or fixed number. No additional hardware is required. Flexible call distribution rules, a user-friendly web interface, and integration with other VAS services make Virtual Office a highly attractive and revenue-generating solution.

Key Benefits
  • Full spectrum of services (virtual call center, Freephone, Premium Rate, etc.)
  • Flexible charging models
  • IMS compatibility
  • Advanced call routing rules
  • Call recording
  • Support for short numbers between Virtual Office subscribers