The Call Back technology provides mobile operators with an efficient alternative to traditional roaming call services. It is especially valuable for prepaid subscribers who may be unable to make outgoing calls while roaming, even though incoming calls are available.
With Call Back, outgoing calls are initiated by requesting a call via SMS, USSD, or a web interface. The system supports flexible routing and access algorithms, including subscriber location analysis.
Open interfaces (CAMEL, Diameter, XML) ensure seamless integration with third-party prepaid platforms.
The “Unconditional Call Back” option further enhances usability: subscribers dial numbers as usual, and the system automatically converts the call into a callback request using CAMEL capabilities—without complex USSD commands.
Key Benefits
Service ordering via SMS, USSD, or web interface
Flexible routing policies
SMS notifications in case of call failure
Integration with prepaid platforms for online charging