The Call Center is a modern voice processing system designed for businesses of any size and any volume of inbound and outbound calls.

By leveraging VoIP and web technologies, the Call Center outperforms traditional solutions in performance, functionality, and cost efficiency. Access to Call Center services is available from fixed and mobile networks, via the Internet, callback requests, email, or IVR.

The system supports an unlimited number of departments and operator groups, with no restrictions on the number of operators per group. Advanced routing and call distribution algorithms are based on multiple parameters. A built-in call recording subsystem and quality monitoring tools provide supervisors and administrators with full control over service quality.